PRIVACY POLICY

Effective Date: 01/01/2018

CLO Dallas Realty LLC (referred to as “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose personal information that we obtain through our website and services in accordance with applicable Texas and federal laws.

By using our website or services, you consent to the data practices described in this policy.

1. Information We Collect
We collect personal information to provide and improve our real estate services and website. The types of information we may collect include:

  • Personal Identifiable Information (PII): This may include your name, mailing address, email address, phone number, and any other personal information you provide voluntarily through forms, applications, or inquiries.
  • Transaction Information: Details about the real estate transactions you engage in with us, including information related to property purchases, sales, leases, and related services.
  • Financial Information: If you engage in a real estate transaction that involves financial details, such as mortgage applications or payments, we may collect bank account or payment card information necessary to facilitate these transactions.
  • Technical Data: Our website may collect non-personal information such as your IP address, browser type, device type, and usage data. This is collected through cookies and similar tracking technologies.

2. How We Use Your Information
We use the information we collect for the following purposes:

  • To provide, maintain, and improve our real estate services.
  • To communicate with you, including responding to your inquiries and providing updates about your real estate transactions.
  • To process and facilitate real estate transactions, including the sale, purchase, or lease of properties.
  • To comply with state and federal legal obligations, including obligations under the Texas Real Estate License Act (TRELA) and Texas Real Estate Commission (TREC) regulations.
  • To send you marketing communications about services, events, or promotions if you have consented to receive such communications. You can opt out of these communications at any time.
  • To protect our business, our clients, and our website from fraud or unlawful activity.

3. How We Share Your Information
CLO Dallas Realty LLC does not sell, rent, or trade personal information to third parties. We may, however, share your information in the following situations:

  • Service Providers: We may share your information with third-party service providers who assist in real estate transactions, such as title companies, mortgage brokers, inspectors, and attorneys. These service providers are contractually obligated to maintain the confidentiality and security of your information.
  • Compliance with Laws: We may disclose your information to comply with legal obligations, such as court orders, government regulations, or other legal processes. This includes compliance with TRELA and TREC rules, particularly as they relate to real estate record-keeping and professional conduct.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, we may transfer your personal information as part of the transaction. We will notify you of any such transfer and any changes to the Privacy Policy as a result.

4. Data Security
We take data security seriously and employ reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, firewalls, and secure servers. While we strive to protect your data, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee its absolute security.

5. Your Rights and Choices
As a Texas resident, you have specific rights under the Texas Business and Commerce Code and other applicable privacy laws:

  • Access and Correction: You have the right to access the personal information we hold about you and request corrections if it is inaccurate or incomplete.
  • Data Deletion: You may request that we delete your personal information under certain circumstances, except where we are required to retain the information by law, such as for real estate record-keeping as required by TRELA and TREC.
  • Opt-Out of Marketing Communications: If you have opted in to receive marketing communications, you can opt out at any time by following the instructions in the email or by contacting us directly.

6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance the functionality of our website and improve user experience. These cookies may collect non-personally identifiable information such as your IP address, browser type, and user preferences. You may set your browser to refuse cookies or notify you when a cookie is being sent, but certain features of our website may not function properly if cookies are disabled.

7. Third-Party Websites
Our website may contain links to third-party websites, including social media platforms, that are not controlled by CLO Dallas Realty LLC. We are not responsible for the privacy practices or content of these third-party sites. We recommend reviewing the privacy policies of those sites before providing any personal information.

8. Children’s Privacy
Our services and website are not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have inadvertently collected personal information from a child, we will delete the information as quickly as possible.

9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

10. Do-Not-Track Requests
Some browsers have a “Do Not Track” feature that allows you to tell websites that you do not want to be tracked. Our website currently does not respond to Do Not Track requests or headers from some or all browsers.

11. Contact Information
If you have any questions or concerns about this Privacy Policy, or if you would like to exercise your rights regarding your personal information, you can contact us at:

CLO Dallas Realty LLC
1301 S Bowen Rd, Ste 140, Arlington, TX 76013
Phone: 917-244-7720
Email: [email protected]